Frequently Asked Questions

With your Tiger 1 Card, you can enjoy the convenience of paying for many services on campus with a simple swipe of your ID card. There are no worries about carrying cash, checks, credit cards or fumbling around for exact change when you have Tiger Bucks. You can still use your Tiger 1 Card for your meal plan, building access, library privileges, and other campus services.

The two accounts associated with you Tiger 1 Card are Tiger Bucks and Declining Balance Meal Plan. They are debit plans that work like a credit card in reverse. Every time you make a purchase, the purchase amount is automatically deducted from your account. Your remaining balance will be displayed to let you know how much you have left in your account.

Tiger Bucks is the account that is automatically set up when your Tiger 1 Card is created. You have the option to deposit money to this account at anytime. It is a convenient way for students to pay for purchases on campus. You can only spend what you put in, so there is no need to worry about going into debt. Depositing funds into your Tiger Bucks account indicates full agreement with the Tiger 1 Card’s Terms and Conditions which is shown on the back of the ID Card Agreement Form you signed when your card was issued. You may request copies of the ID Card Agreement by contacting the Tiger 1 Card Office at (713) 313-7029. This account is refundable upon graduation, official withdrawal, or when a cardholder severs his/her relationship with the university. All refunds must be requested in the Tiger 1 Card Office, Room 232, E. S. Sterling Student Center.

The Declining Balance Meal Plan account is connected to your meal plan. Your Declining Balance plan holds an extra value that accompanies your meal plan and can only be used at the University Food Service locations on campus. It is a predetermined amount, and if a cardholder has Declining Balance monies, the system will deduct the food purchased from this account. Declining Balance funds are non-refundable and must be spent before the closing day of each semester.

All faculty, staff, and students with a valid ID card.

  • Convenience: you no longer have to fumble for bills or change to pay for your food purchases, books and supplies from the bookstore, or those nuggets from Chick-Fil-A.
  • Security: it is safer than carrying case. Since a photo and encoded identification number are on your Tiger 1 Card, it is almost impossible for someone else to use your card.
  • Flexibility: it provides the flexibility you deserve. Whether you need to make a last minute book purchase or buy scissors, glues and poster board with your Tiger Bucks, there is no worry.
  • Money Management: It is an excellent money management tool helping you budget and plan for your campus needs.

Cash deposits at the PHiL station located on the first floor of the Sterling Student Life Center between Chick-Fil-A and the entrance to the cafeteria Or you and your parents may also make debit or credit card deposits online through the “eAccount

The Tiger 1 can be used at the following locations:

Barnes & Noble Bookstore ( TigerBucks only )
Cafeteria: Sterling Center & University Towers Dorm
Chick-fil-A: Sterling Center 1st. floor
Bengal Burgers & More: Sterling Center 2nd. floor
Tiger’s Lair: Sterling Center 4th. floor
Einstein Bros Bagels: Science Building 1st. floor
natural!: Recreation Center
Jazzman’s: Law School
H&PE Concessions: H&PE Arena

No, you may not withdraw cash from your account.
Your purchased amounts are deducted from your account, and your remaining balance is displayed at the register. Cash refunds are not made for returned merchandise. Merchandise will be accepted for return according to the refund policy enforced where goods are purchased. Return of merchandise purchased with Tiger Bucks will result in a credit being applied to the cardholder’s account balance.

Yes, any remaining balance at the end of a semester will carry over to the next semester and continue to do so as long as the student is enrolled or a faculty/staff member at the university.

To prevent unauthorized use of your card, report the loss or stolen card immediately either on the telephone at (713) 313-7029 or in person at the Tiger 1 Card Office, located on the 2nd floor of the Sterling Student Center. Office hours are 8:00 a.m. until 5:00 p.m. Monday through Friday. There is a $25 replacement fee for all replacement cards. If the original card is found after being issued a new card, the original should be destroyed, as it will not function. The Tiger 1 Card Office and Texas Southern University are not responsible for any charges made on a lost or stolen card.

No, for your protection, this card is non-transferable and its use is restricted to the person whose picture appears on the card. You may not lend your card to anyone or ask anyone to purchase items using your card. Failure to comply will result in a student being reported to the disciplinary committee.