What should you do in an emergency?

Safety is a top priority at Texas Southern University—and here is a source for all up-to-date, official information concerning emergency preparations and operations at the University.



Texas Southern University is providing all students, faculty, and staff with the LiveSafe app – a safety tool that provides a quick, convenient, and discreet way to communicate with TSU Police.

Download LiveSafe for free from the Apple App Store or Google Play to enhance your overall safety and allow TSU Police to better protect you.

Use LiveSafe to:

  • Share info: Easily share safety information and Police concerns directly to TSU Police using text, picture, and video.
  • Stay up-to-date: Receive important alerts and notifications from TSU Police, and access important phone numbers and safety resources.
  • Request an escort: Request an in-person escort from TSU Police to safely get you where you need to go Share your location: Share your location with safety officials in an emergency, or use location-tracking with friends, family, and colleagues for everyday safety.

Get LiveSafe by:

  1. Download “LiveSafe” from here: http://bit.ly/TSU-LiveSafe (Be sure to enable location services and push notifications when prompted!).
  2. Sign up using your mobile phone number.
  3. Create a password and fill in your name.
  4. Add your email address to your profile (Left Menu > Settings > Profile).

Click here to see details or Download PDF

Emergency Management

Emergency Operations Center (EOC)  is located in the Department of Public Safety headquarters, General Services Building, Suite #217, TSU, 3100 Cleburne, Houston, Texas 77004.

On Campus Services
TSU Police: 713-313-7000
TSU Police (Non-Emergency): 713-313-7001
Counseling Center: 713-313-7804
Student Health Center: 713-313-7173
Women’s Resource Center: 713-313-6815
Off Campus Services
Houston police department: 713-526-1255
National Sexual Assault Hotline: 800-656-4673
National Greek Anti- Hazing Hotline: 888-668-4293
National Suicide Prevention Lifeline: 1-800-273-8255
Disaster Distress Helpline: 1-800-985-5990
Emergency Check List

Immediate Action

If a threat arrives via e-mail, make sure to save it on your computer. Most bomb threats are transmitted over the telephone; thus, the followings instructions are based on that assumption.

  • Remain calm and immediately refer to the Telephone Bomb Threat Checklist. If applicable, pay attention to your telephone display and record the information shown in the display window.
  • Try to Keep the caller on the line as long as possible to gather as much information as you can. Try not to anger the caller.
  • While engaging the caller, pay attention to any background noise and distinctive sounds, for example, machinery, traffic, other voices, music, television, etc.
  • Note any characteristics of the caller’s voice (gender, age, education, accent, etc.).
  • Attempt to obtain information on the time of detonation and type of detonator.
  • After the call ends, immediately notify University Police at extension 7000 (713-313-7000).
  • If the threat was left on your voice mail, do not erase it.
  • Notify the immediate supervisor in your work area.

Subsequent Procedures/Information

Staff can assist University Police in several ways. As a search is conducted, staff may be asked to identify boxes or objects in their work area. If an evacuation of  an academic building is necessary, classes will be dismissed or relocated. If a suspicious device, package, bag, etc is discovered, University Police will notify the local bomb squad for assistance. The decision to resume normal activities in the building will be made jointly by the Chief of Police and Environmental Health and Safety.

Threats and Opportuinities

Immediate Action

  • Get out of the building as quickly and calmly as possible. Call extension 7000 from a University phone or call 911.
  • If items are falling, get under a sturdy table or desk.
  • If there is a fire, stay low to the floor and exit the building as quickly as possible.
  • If you are trapped in debris, tap on the pipe or wall so that rescuers can hear you.
  • Assist others in existing the building and move to designated evacuation areas.
  • Keep streets and walkways clear for emergency vehicles and crews.
  • Untrained persons should not attempt to rescue people who are inside a collapsed building. Wait for emergency personnel to arrive.


The incident Commander will make decisions regarding the control and abatement of the explosion incident and will determine if it is safe to re-enter or occupy the building.

Subsequent Procedures/Information

Depending on the nature and degree of the explosion incident, other support agencies and University resources units may be brought in for services or assistance.

Emergency Check List

Immediate Action – Remember R-A-C-E

  • REMAIN Calm
  • ALARM – pull the nearest fire alarm and exit the building as quickly as possible.
  • CONTAIN the fire – close all doors but do not lock them – and Call 911 or 713-313-7000
  • EXTINGUISH the fire only if you can do so safely and quickly, and EVACUATE the building using established procedures.


The Houston Fire Department Incident Commander will control and make decisions at the scene of the fire.
The Houston Fire Department will decide when to turn control of the scene back to the University.
University Police will decide when to turn control of the scene back to the facility tenant(s).

Subsequent Procedures/Information

Depending on the nature and degree of the fire incident, other support agencies and University resources units may be brought in for services or assistance.

Emergency Check List

A hazardous materials incident may be a spill or release of chemicals, radioactive materials or biological materials inside a building or to the environment.

Immediate Action

Simple spills, please contact Facilities Customer Service/Dispatch

  • Business hours (weekdays 8 a.m to 5 p.m) : 713-313-7090
  • Non-business hours : 713-313-7000

Major spills or emergencies :

  • Dial extension 7000 from a University phone or Dial 911
  • Evacuate and assemble at a safe distance from the building
  • Account for individuals
  • Wait for and provide information to responders

Notify Facilities Customer/Dispatch regarding any simple or major hazardous materials spill.


After the spill has been contained and the incident controlled, University Police and/or EHS Will determine if emergency responders are needed and if the site can be reoccupied or if further remediation or repair is needed

Subsequent Procedure/Information

Depending on the nature and needs of the incident, assistance and services may be brought in from other public support agencies or specialized contractors.

Satellite image of a HurricaneHurricane

Immediate Action

Before the storm :

  • Firmly set brakes on vehicles.
  • Secure and brace external doors, especially double doors.
  • Move as many valuables as possible off the floor to limit flooding damage.
  • Move furniture and computer equipment away from windows or cover with plastic.
  • Continue to listen to radio and television for instructions.

During the storm :

  • Stay inside.
  • Stay away from window and doors.
  • DO NOT use the telephone or electrical appliances.
  • If the storm becomes intense, retreat to a designated interior hurricane-safe room.

What to do?  More details

Subsequent procedure/Information

The University’s Emergency Notification System telephone alert lines may be activated to provide information to student, faculty and staff. In addition, information may be available on the website or via telephone messaging.

Severe Weather

Immediate Action

Only main entrances and handicap entrances to buildings will be cleared of snow and ice.  The Most common type of all natural hazards is flooding. This is particularly true for the Greater Houston area which includes areas surrounding Texas Southern University.

  • Be aware of road conditions during periods of extremely heavy rainfall
  • TSU facilities may not be exposed to flooding, but hazardous conditions may exist in traveling to and from the area.
  • Avoid going near flooding areas.
  • Do not drive into flooded streets. Water depth is unknown and the condition of the roadway.
  • Listen to local TSU website , radio and TV stations for college closing information.

Threats and Opportuinities

Immediate Action

Emergency situations should be reported to law enforcement by dialing extension 7000 from a University phone or 911. When 911 is dialed, the Houston Police Department will receive the call and contact University Police if the incident is located at TSU.

When calling, be prepared to provide as much information as possible, such as the following:

  • What is happening, location, who is involved, type of weapon(s) involved, if any
  • your name/address.

Decision Maker(s)

The decision to call in additional law enforcement agencies will be made by the Chief of Police or designee in consultation with appropriate University administrators.

Subsequent Procedures

Members of the University community can enhance the safety of all and be of assistance to the law enforcement agencies by cooperating fully with instructions given by authorities.